ExpertFlow

ExpertFlow designs and develops software applications that enhance the modern Unified Communications & Collaboration solutions of Cisco. ExpertFlow has been focusing on Cisco Customer collaboration solutions since its inception. In 2014, we were awarded the Cisco Customer Collaboration partner of the year 2014 for Europe, MiddleEast, and Africa. We serve approximately 100 clients primarily in the telecom and banking sectors throughout Africa, the Middle East, Pakistan, and French-speaking Europe. Expertflow LLC in Switzerland was established in November 2007, originally as a Management buyout of B&S in the UAE. It's senior management have been working in contact center technologies since 2000. The company is entirely owned by the management and has no external debt. This guarantees a strong personal commitment to the long-term success of the company, as well as a financial solidity required to stem call center projects and operations of long durations. 2008 has seen a strong growth of the organization in Lahore/ Pakistan, which provides most of the operations support and SW development. In February 2010, ExpertFlow set up a subsidiary to Expertflow LLC in Cairo, to serve the Middle East, in particular, Egypt. ExpertFlow Morocco was set up in August 2011 in Rabat, to serve our clients in French-speaking Africa. Nairobi/ Kenya was set up in 2013 to serve East Africa, and Lagos/ Nigeria in 2014 to serve West Africa. In 2015, we started our Sales activities in French-speaking Europe.