FBNBank Guinea

FBNBank Ghana was formerly International Commercial Bank (ICB) which commenced operations in Ghana in November 1996. Following the acquisition of 100% equity stake in the West Africa Operations of ICB by First Bank of Nigeria in 2013 and upon the approval of the Bank of Ghana, the name of the Bank was changed to FBNBank Ghana Limited. The vision of FBNBank Ghana is to be a clear leader and Ghana's Bank of first choice. Our mission is to maximise shareholder value through sustainable growth, superior customer service and innovation. We currently operate 17 branches and two agencies across Ghana. All our branches are networked to facilitate transactions of business by our customers from any of the branches. We are focused on providing quality service that will ensure the strengthening of our position in the banking sector. In the ensuing years, we will focus on the provision of innovative and unparalleled customer service through the deployment of an appropriate customer relationship management tool to facilitate better customer service delivery. We will also pursue the establishment of a more robust governance structure that will help drive the growth aspirations of the Bank. FBNBank Ghana (in line with its parent company FirstBank's philosophy) has launched the concept of "Value Banking", which is all about creating a service and product platform that addresses the needs of customers from the functional and the affective aspects. Functionally, the Bank