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What can ePaperRoad do for you? Providing medical records to patients by using office staff to produce those records is a money loser. Even if the staff member can generate enough medical records in o...ne hour to cover the staff member’s salary and benefits for that hour it is still a money loser. The reason for this is that the staff member has plenty of more profitable thing to do for you. In other words, there is an opportunity cost to having that staff member search for, produce, charge for, and deliver medical records. That staff member could be performing a customer service task for a patient in the office or calling the patient to come in for routine exam and screening or following up on an unpaid bill. - Administrative interface for physician side - User interface for requestor side - Full reports to track outgoing records - Option for “final say” on outgoing records - Customizable electronic records release form - Fully compliant with all individual state laws - Compliant with ACA rules eliminating multiple requests from insurance companies.