First Response Group

We are a growing company, headquartered in Leeds, but with regional offices in London, Glasgow, Birmingham, Manchester, Durham and Bristol. Our frontline staff are all SIA licensed, DBS checked and appropriately trained in health and safety and customer care. We operate a dynamic resourcing model that means we are able to respond to client needs rapidly, getting the right people on-site at the right time. Our management team is forward-thinking and thought-leading, focused on maintaining our reputation for service excellence. Clients benefit from a dedicated Account Manager, tasked with understanding requirements, monitoring performance and providing ongoing reporting. Our vision is always to deliver an exceptional client experience based on our full understanding of needs. We have held accreditation to ISO9001 since 2007, ISO14001 since 2010 and to OHSAS18001 since 2011. First Response Group Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding.