Fordsell Machine Products

Fordsell prides itself being a company that solves problems as a team believing that collaboration produces a better solution than the individual. Case in point, we recently had a challenge from a customer to re-develop our process and reduce the price on a part. We pulled together a group people--both shop and office personnel--to address this problem. We generated over 20 possible options, evaluated them and produced two paths to success. We tested the process, worked with suppliers, and presented a solution and sample parts to the delighted customer. The key here is that it took clear, honest and direct communication from the customer, their commitment to give us the opportunity to work on the problem and a willingness on the part of our team to generate options and explore possibilities.