Frontline Performance Group

As the world leader in frontline performance technology and training, FPG transforms front desk operations into profit centers for the leading hospitality, car rental and automotive brands worldwide by elevating the performance of their frontline agents, while enhancing guest satisfaction. For over 25 years, FPG has generated billions in incremental revenue for our clients through a proven system of groundbreaking technology, robust leadership coursework and certification, a vast e-learning library featuring hundreds of hospitality-focused proprietary training courses and videos and consulting support to accelerate results. The end result is higher earnings, increased property valuations, and an enhanced experience on both sides of the front desk-with engaged agents and happy guests. Founded in 1993, FPG has been a dominant player in the Americas for car rental, theme parks and other frontline-intensive service industries. FPG is an Abry portfolio company.