GenLoyal

Today, knowing who your customers are is one of the biggest problems facing offline businesses. Small and medium businesses with physical storefronts often struggle to identify their customers and manage their own technology stacks in order to piece together disconnected pieces of information. The process of customer identification should be transparent and simple for shoppers as one click, allowing businesses to combine all data silos into one tool that can bring together transaction information and customer data. Major point-of-sale (POS) providers are investing millions of dollars in improving their credit card processing part of the business, but there is little focus on customer identification and getting those customers to come back and shop more, increasing their average ticket value. We have taken on the difficult task of building the first platform that takes over the core customer identification experience. We connect all data from online and offline customer touchpoints into one single tool, allowing businesses to not only accurately identify their best customers, but also understand their purchase preferences and habits in order to embrace the entire customer experience and convert first-time shoppers into loyal fans, increase customer lifetime value, and drive more revenue for the business. It's simple: understand who your most valuable customers are, reward them, sell more. Repeat.