Habib Rafiq

We wish to demonstrate to our clients that we maintain a service with a recording of and addressing non-conformities, while incorporating a continuous improvement programme, perpetually allowing a constant review of all processes. We believe that a combination of individual responsibility and accountability within the organization will form the framework of avoiding non-conformities. We believe that superior competencies, dedication and communication create the organization that delivers the performance necessary for us to achieve our objectives. HRL's quality policy will be accomplished by: "TO SERVE OUR CLIENT AND MAINTAIN OUR POSITION AS LEADER IN OUR AREAS OF OPERATIONS" We intend to achieve this goal by: Understanding that quality means complete conference to the agreed customer requirements & standards. Understanding that quality everybody's direct responsibility. Putting our best effort every time for in-time completion of job, never compromising on quality & safety. Continuous improvement in skills and know-how through practical experience and training of the employees. Operating all our places in a safe and healthy environment. Fulfilling our promises and commitments with every Client. we must all be dedicated to this mission. Our reputation depends on all of us working as a team to satisfy and retain the single most important person in business, which is our: "Client" Keeping it Safe At HRL, a healthy organization means taking care of individuals involved in our activities and providing the best conditions for all. HRL believes in prevention instead of curing and therefore strives to create healthy physical and social work surroundings. Our primary concern is protecting the safety of all personnel and equipment involved in HRL global operations. Therefore we impose certain duties upon employees and subcontractors that require them to conform to any local statutory or legal safety regulation in the location where they operate. HRL definition of safety also includes the work environment. Therefore we take action to maintain a co-operative and supportive workplace. HRL's Health & Safety policy is realized by: HRL management will carry out its activities in a manner that assures safety, health and security for its employees and avoid damages to Company assets.