Happy Returns
Happy Returns' software and reverse logistics are the industry's only comprehensive returns solution. Its Return Bar network of over 2,600 Return Bars nationwide allow shoppers to easily return or exchange without printing or packaging in under 60 seconds and receive refunds immediately. All items bulk-ship inside eco-friendly, reusable boxes-leveraging low carrier rates and aggregated shipping for economies of scale-to Happy Returns' regional Return Hubs, where they are sorted, dispositioned, and processed. Customers using Happy Returns' full offering average 20% cost savings, a 94 NPS, 50% program adoption, and up to 2X higher exchange rates. Happy Returns guarantees 10% savings in the first year. Happy Returns is based in Los Angeles, California. Its investors include PayPal, USVP, and Upfront Ventures.