Healthwatch East Riding of Yorkshire

Healthwatch East Riding of Yorkshire publishes Residential Care Home quality report. Healthwatch East Riding of Yorkshire (HWERY) has published a report examining the quality of Residential Care Homes in the region. This final report follows on from an interim report, which HWERY published in August 2015. Over an eighteen month period, HWERY visited twenty five Care Homes across the East Riding of Yorkshire area. These included a wide variety of providers, from small independent family businesses to large national providers, and had a large geographical spread. Overall, HWERY found high levels of satisfaction from residents with staff receiving much praise. HWERY volunteers, who conducted the visits, were particular impressed by the quality of care for residents with dementia and by the amount of personalisation that was available in most homes. However, HWERY also found that some homes, particularly those using older building, struggled with storage and décor issues. There were also concerns regarding poor communication with other health and social care organisations.