HiPOINT

A HiPoint utilizes a highly redundant system to provide our VoIP services. This includes the use of server clusters as well as access to several high quality backup routes. Consequently HiPoint's current VoIP system hasn't experienced a single system outage since it's launch! Features One of the great benefits of VoIP is the myriad of features that come with it. As expected, HiPoint has one of the best feature sets in the industry. Some of our standout features included with our standard service are voicemail transcriptioning, free inbound digital faxes (senses fax on the line a emails you the document), and advanced call processing rules (i.e. send specific people straight to voicemail or drop certain telemarketing calls). Local Service and Support Unlike the Nationwide providers, HiPoint only services the Chicagoland area. Consequently, users of our service have the best support available, including having an actual tech make an on-site visit to help troubleshoot unusual issues.