HLB System Solutions

HLB System Solutions was founded in 2000 to help small and medium businesses in the Guelph, Kitchener, Waterloo and Cambridge areas to get the most out of their business technology. We specialize in providing predictable service and support at a predictable price. HLB System Solutions puts your focus back on your business with our: Managed Services Flat Fee Contracts - let us take care of all your IT worries all for a flat fee that makes it easy to budget Experienced IT Professionals - engineers who understand that technology is the foundation for your business Responsive, Friendly Support - help is only a phone call away Today, the right technology is crucial for business success. When your company's growth and profitability are on the line, you need a partner who provides answers and solutions. Our Total-CARE plan is just that, a total all in one plan that covers your systems, servers, and network infrastructure from the front end to the back end. It includes all labour, both proactive labour to eliminate most problems before they occur and reactive labour for when they do, and it doesn't stop there. We also provide an entire state of the art backup and disaster recovery system. Say good-bye to tape and unreliable backups forever! Briefly, that is the difference between today's Managed Service Provider (MSP) and yesterday's Break/Fix Service Provider. The two business models are fundamentally different. In the break/fix scenario, the client waits until their network breaks and then they call to have it fixed. In this scenario the Service Provider makes money when the client systems break or are down. Very little if any preventive or proactive services are utilized. Then there are two costs associated with fixing the problem. The first is obvious: the bill to have the network repaired. Usually overlooked but often more expensive is the cost associated with down time, lost productivity, lost information, and lost orders etc. In the Managed Service Provider (HLB System Solutions) scenario all these problems are solved. By monitoring and being proactive most problems are detected before they even cause an outage. The MSP makes money when the client systems are up and running and loses money when they are down. This creates a win-win situation where the incentive for the MSP is focused on keeping the systems up and running and problem free. Our managed and hosted services take you off of the costly installation and upgrade treadmill by continually providing the latest proven technologies - fully managed, redundant, secure, and affordable.