Hotel Rey Don Felipe

At Hotel Rey Don Felipe, we strive to maintain a continuous improvement process that completely cover the needs and service expectations of all our guests. Our interest is to ensure maximum satisfaction to our guests. In doing so we permanently maintain a training program for our personnel and vendors so that there is a continous motivation and responsability to offer the highest quality of service and improvement. We always strive to maintain: Monte Tarn Ongoing evaluation of procedures and performance. Concern for a work environment with encouragement and promotion policies that enable personal a professional development. Continuous review of our management systems and quality control. Effective models of self- evaluation Care to identify the needs and requirements of t, anticipating the emergence of disagreements. A high responsiveness to always give a rapid response, constructive, positive and full satisfaction to guests and members of the organization. To develop our employees skills that allow the delegation of responsibility and self control. Develop and use an internal communication system, such as active channel of transmission between all levels of the organization.