Hubicus

Hubicus is a wholly owned subsidiary of the BVA Group. BVA already had a solid footing in Customer Experience (satisfaction studies, data science, and mystery shopping), and Hubicus complements those offerings with a palette of Do It Yourself tools and services for improved autonomy and responsiveness. Our Customer Relationship Addict team guides you in quality optimization and associated action plans. As a solutions publisher and consulting firm, Hubicus works every day with its international clients to monitor their customer experience quality. Hubicus is the European leader in Quality Management. Hubicus provides the Hubicus Quality Monitoring solution. Available in multilingual SaaS mode, the #HQM tool is used daily by over 60,000 professionals.