I J McGill Transport

At I. J. McGill Transport our aim is to save our customers time by taking away the 'logistical nightmare' and replacing it with a smooth transport operation that makes life easier. As an extension of our clients' businesses, we strive to provide excellent service levels and the very best customer care throughout the entire delivery process. Regardless of the number of clients we have or the amount of vehicles on the road at any one time, our ethos of striving for excellence has always remained at the heart of everything we do, and will not be compromised. We understand that, from time to time, technology just doesn't have the answer and you need to speak with someone who knows what's going on with your account/consignment. That's why we have our proactive and dedicated Customer Care Team. The team are constantly monitoring the status of our customers' goods and are dedicated to supporting every consignment until they are successfully delivered. So, whether your system has gone down and you can't access the online booking system, you have a query about the status of your freight, or you just want to check some details on your account, our expert team are well-equipped to deal with your request promptly and efficiently. As our Investors in People motto says, the people behind our company are as important as the company itself and our Customer Care Team are no exception. We realise the value they add to the business on a daily basis, and are dedicated to ensuring each member of the team is motivated, fully trained (see more on our training programme here), and well supported by their manager. Our personal approach and professional service is focused to exceed expectation every time.