Intelligent Contacts

Intelligent Contacts offers omnichannel communication and payment Software-as-a-Service (SaaS) applications for BPO, healthcare, financial services, government, and educational institutions. Its' Intelligent cloud contact center software provides enterprise-level inbound and outbound call center functionality that includes skills-based call routing, payment IVRs, a TCPA-compliant auto dialer with predictive and power dialing modes, as well as call recording and voice analytics. Intelligent Portal is an online payment portal that allows consumers to see and manage their bills or delinquent unpaid balances, select or create their own payment plan, or virtually negotiate a final payment to settle their account.