John Grose Group

We were one of the original pioneers of the motor car and have been involved since 1888. To put this into motoring perspective, Henry Ford did not build his first Model T until 1908. Whilst we draw on traditional values, we are young at heart. The key to our longevity is genuine customer satisfaction. We have now won the Ford Chairman's Award for customer satisfaction a record breaking 13 times (2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2002, 2000, 1998, 1997 & 1987), more than any other dealer group in England. Pictured right is our Chairman Ian Twinley, receiving the award from Claire Killwick, General Field Manager for Ford Motor Company. We believe the key to customer satisfaction is employee satisfaction. We make sure our staff get the support they need together with regular training and the latest tools and equipment. We believe in mutual respect and equal opportunities and take great pride in being accredited as an "Investors in People" employer. As valued members of the team, our staff are willing to go that extra mile to make sure they meet our customers' needs and expectations. We specialise in providing ford privilege customers with the most competitive prices, and highest level of service available. Based in Suffolk and Norfolk we cover the whole of the UK and can deliver your vehicle wherever you are. We have dedicated Ford Privilege specialists in all five of our East Anglian locations, and there is someone waiting to take your call, 7 days a week. For more details about where we are, please select 'contact us' from the menu above or left. We trust you will find us approachable, knowledgeable and professional in everything that we do. If you require further assistance, please do not hesitate to contact us direct by phone or by using the form below.