Kitlocker

Kitlocker was established in 2005 with the knowledge that leisurewear provision within the university sector was extremely disjointed. After extensive consultation with a number of Sports Unions and individual clubs, Kitlocker identified two key issues. Firstly was the problem of overly lengthy lead times on product turnaround. It was pinpointed that this was due to fragmented order processes which failed for a number of reasons (collating orders, clearing payment etc). These order processes appeared to be cumbersome and time-consuming for Sports Union staff and individual club committee members. It was also evident that product ranges did not satisfy the majority of customers because of both style and purpose, (very little sport-specific clothing). Kitlocker recognised the failings in provision and embarked on creating an innovative and comprehensive service to combat these issues.