OPUS

OPUS here offers you the following service support components: Service desk Incident management Problem management Configuration management Change management Release management Our incident management ranges from the user help desk (single point of contact - SPOC) via first level support all the way up to third level support or, if necessary, development. We will of course be happy to offer you strategic and tactical support as well. Effective and efficient service and support in line with ITIL. For us, the most important thing is to meet the needs of our customers. It is our constant aim to improve our service in order to anticipate - and even to exceed - the expectations of our customers.