Lemonpeak

Lemon Peak's Marketing support services extending from Improved Customer Service, Order Taking, Email and Chat Support and additional services offer a one-stop shop solution for your businesses requirements. Our team of experienced experts have worked with companies ranging from many small scale entities holding 2 employees to as outsized as 150 employees around the globe. Our methodology to customer service is much diverse than you'll find at other call centers. Our first two weeks of handling calls for a client, embarks our research and analytical process. During this time the call scripts for yourcampaigns will always keep progressing. When we reach a point to collect sufficient data and call outcomes, we sit down to re-write a final version of a script to heighten the upshot on each of these situations. Whether your goal is just to walk a caller through step-by-step on how to accomplish the preeminent results from your product or whether it is as intricate as determining trigger keywords or estimating the quality of a customer's voice to achieve a cutback on your number of chargebacks, let us optimize for that for you. Through all of this, when a customer gets done with a call with our agents, we wantthat customer to feel needed, cherished and delighted. Even if the customercalls in a dismayed feel, it is our agent's goal to satisfy the customer to the maximum extent possible. Even a minute change in a manner a call is handled and concluded can lead to fewer returns, complaints and even chargebacks for your company.