Lumoa

Lumoa is a company created by insights professionals with the mission of empowering every employee in every organization to make the right decisions based on the voice of customer. Lumoa's easy to use customer insights platform solves the challenges that companies face when processing thousands of customer responses they receive every day from different touchpoints. This includes any unstructured feedback from survey responses to online reviews and customer support conversations. What makes Lumoa different is its unique way of analyzing text by combining AI and human intelligence to find actionable and relevant insights.