Mail Communications Group

Mail Communications Group, operating out of Des Moines, Iowa, is the parent organization of four privately held companies. The four companies are located in Des Moines, Iowa; Sioux Falls, South Dakota; Bismarck, North Dakota; and Springfield, Missouri. Each operational location has a General Manager, and all locations fall under the management direction of the COO, who reports directly to the President and CEO of the company. Can you meet my volume requirements? Yes, MCG currently has the capability to process any size order no matter how big or how small. We provide presort services to support the volume through efficient operations and streamlined workflow. We have capacity for growth and can process in excess of 2MM pieces of mail per day. Is MCG prepared for the USPS Intelligent Mail® barcode initiative? MCG is currently applying the Intelligent Mail® barcode to all First Class and Standard mail pieces. What steps do you take to ensure that mail is secured during transportation to and from your facility? MCG has a number of passive and active quality procedures to support and secure your mail during the entire process, from pickup at your location to induction with USPS. Our uniformed drivers, operating company-owned vehicles, load client mail pieces and transport them for processing. The mail is then unloaded in a secure cargo bay to ensure its security. Security cameras are located internally and externally to monitor activity 24 hours a day, 7 days a week. Finally mail is transferred to receiving where quality control evaluation is conducted.