Mediation Partners of New England

Mediation Partners of New England is a conflict consulting practice with proven expertise in the following areas: Family Discussions on Elder Care Family Discussions on Elder Care Business to business disputes Business to customer disputes Organizational disputes Conflict coaching Firm principal Susanna Schweizer (Susan) has over 30 years of experience in business management, problem solving, and conflict resolution across multiple industries including banking, insurance, information technology, academia and nonprofits. Her most recent corporate position was at JP Morgan Chase in their worldwide information technology division. Prior experience includes positions at Fleet Bank, Oxford Health Plan, Digital Equipment Corporation, the graduate faculty at Simmons College, and Blue Cross Blue Shield of Massachusetts. Susan's professional resume includes: 2014 graduate of Champlain College's master's program in Mediation and Conflict Studies Academy of Professional Family Mediators Certified Practitioner Member Experience in both Massachusetts and New Hampshire district courts including cases for small claims, civil writs and housing matters. Over 65 graduate credit hours in negotiation and dispute resolution principles, theories, and practices. Former elected Moderator for the Town of Grantham, NH Leadership positions in several non-profit boards. Advanced Elderly/Adult Family Mediation Training Masters in Mediation and Conflict Studies at Champlain College, Burlington VT Negotiating several multi-million dollar national contracts between businesses and service providers as well as managing complicated global service contracts acting in an ombudsman-like role. Instrumental in a re-organization that enhanced responsibilities of two business units catapulting each to successfully address their missions. Over 300 hours of experience in mediation and other conflict resolution work across the courts, non-profits, businesses and churches. Susan is a member of Association for Conflict Resolution, the New Hampshire Conflict Resolution Association and the Association of Family and Conciliation Courts. She has earned the designation of Certified Practitioner by the Association of Professional Family Mediators. Additionally, she is a Certified Dementia Practitioner. As one of five siblings and a mother in a blended family, Susan understands that harmony in families and businesses is priceless.