Medpharma Group

MedPharma offers: Same time zone, multi-lingual customer liaison Europe is at least 6 hours ahead and that represents a large part of the working day. Each country has their own native language and English isn't always preferred or available, so language barriers do exist. Having someone there throughout the full working day and ready to converse in several languages allows you to keep your customers operational and satisfied. Coordination center for sales force, distributors and clinical specialists For your own European team and visiting specialists, it's great to have a base to operate from and around. Somewhere local to fulfill their support requirements allowing your team to get on with their jobs providing valued service to your European customers. Handling RMA, loaners and customer complaints Local support for returns, loan equipment and for handling complaints ensures that customers know you are there for them in any situation, always ready to respond quickly to their needs. It clearly demonstrates your commitment to them.