Milo's Kitchen

We are committed to going above and beyond regulatory requirements and constantly push ourselves to find ways to improve. Our products meet or exceed the applicable standards and specifications of the Food & Drug Administration (FDA), U.S. Department of Agriculture (USDA) and Association of American Feed Control Officials (AAFCO). Our Quality Assurance Program is based upon standards compliant with the Global Food Safety Initiative. In addition, we have reorganized our supply chain to ensure that our treats reach the highest standard in quality. That means our treats are made entirely in the USA with 100% domestic beef, chicken, duck and sweet potato as the number one ingredient and contain no artificial colors or flavors. What's new with the Chicken Jerky Strips and Chicken Grillers Recipe treats? The new Milo's Kitchen Chicken Jerky Strips and Chicken Grillers Recipe treats are made right here in the USA with domestic chicken, and without artificial flavors or colors. We have been working on our new Chicken Jerky Strips recipe for over a year and we think dogs will love its softer texture, meaty flavor and wholesome ingredients. Our Chicken Grillers recipe is essentially the same, but we know from talking to devoted pet parents that to them, high-quality products mean treats made right here in the USA. Both of these recipes replace the chicken treats that were voluntarily removed from shelves in January 2013. Why are Milo's Chicken Jerky Strips and Chicken Grillers back on shelves? We know from talking to our consumers, devoted pet parents, that to them, high quality products mean treats made right here in the USA, with real chicken or beef as the number one ingredient and containing no artificial flavors or colors. That's why we have reformulated both our Chicken Jerky Strips and Chicken Grillers to improve the recipes and raise our already-high standards for quality. Why were they recalled in 2013? In January of 2013, we chose to stop selling our Chicken Jerky and Chicken Grillers products after we learned via the NY State Department of Agriculture and Marketing (NYSDAM) of trace amounts of unapproved antibiotic residue in some product lots. While those antibiotics are approved in the EU and elsewhere, we believed those treats were not meeting our high quality standard, so we decided to initiate a voluntary recall. This recall was unrelated to the FDA's ongoing investigation into pet jerky treats. In fact, the FDA points out in their update that they believe the low levels of antibiotics found in the chicken jerky treats were unlikely to cause illness. What's going on with the FDA Investigation? On October 22, 2013, the FDA released a progress report on its five-year-old, ongoing investigation into jerky pet treats made in China. Milo's Kitchen does not sell any pet treats that are made in China or that are included in the FDA's ongoing investigation. Does the FDA's latest February 19, 2015 update about its chicken jerky investigation have anything to do with Milo's Kitchen® ? No. The FDA's ongoing investigation is primarily focused on chicken jerky treats from China. Milo's Kitchen® products are proudly made in the USA with 100% US-sourced chicken, beef, duck and sweet potato as the number one ingredient, and no artificial colors or flavors. In fact, Milo's Kitchen® does not source any ingredients from China. How can I contact Milo's Kitchen, LLC if I have any additional questions about the products? You may contact our Consumer Affairs team at 1-877-228-6493 or through our CONTACT US section of this website.