Ministry of Marine Resources Cook Islands

We will: - Be informative, helpful and efficient in the delivery of our services - Consistently aim to improve our services - Report our service outcomes to Parliament and publish our results You can expect us to: - Deal with you courteously, sensitively, and in accordance with the law - Acknowledge the customs and traditions of Cook Islands in our dealings with you - Take into account any disabilities you have - Identify ourselves in our dealings with you - Respond to your enquiries in a timely and informative manner - Keep your information private and give access to it in accordance with the law - Use plain language when we write to you Our Service Standards