Mozy

Mozy provides well-informed, certified U.S.-based support representatives 24 hours a day, seven days a week, and 365 days a year (yes, that includes leap years). And yes, we provide this level of support even on national holidays! MozySupport promises to provide: 24x7x365 support, which gives you access anytime you need it. An answer to your call when you need to speak to someone. Our average wait time is two minutes or less (phone support only available for our MozyPro and MozyEnterprise customers). Certified Mozy U.S.-based support representatives who have thorough understanding of our products. We never outsource our support. A listening ear. Got an idea or suggestion? Tell us! We believe in integrating suggestions from our customers into our product roadmap and future product releases. Submit ideas through the Support Portal Community Ideas forum.