MTC COMMUNICATIONS

MTC strives to make your total nominal bandwidth available for you to use within our network. MTC cannot control bandwidth available, congestion, or service quality on those parts of the Internet beyond our network. When other customers use our network, you may not be able to use your maximum nominal bandwidth because all customers share total bandwidth capacity at some points on our network and on the Internet. If the bandwidth demand of all customers at that network location exceeds the bandwidth capacity provided, you may not be able to use your entire nominal bandwidth. All services other than Committed Bandwidth services are "shared, best-effort services" used by many customers. We size our Internet services by the bandwidth demand of all our customers, including your service, based on best-of-breed engineering practices. Service is provided equally to all customers of best effort services, and every customer's data has an equal chance to be served. Service is provided equally to all customers and to all Internet services, protocols, sources, or destinations on the Internet such as websites, e-mail servers, etc.