Namola

Namola is the revolutionary app that allows citizens to use their smartphones to share their GPS coordinates directly with the police. The first available officer is immediately directed to the citizen's location while being monitored by the control room. Namola reduces the average dispatch time for police vehicles from over 2 minutes 30 seconds down to 13sec, an 11x improvement in speed. The goal is to provide South Africans with an easy-to-use tool to assist them in the war against crime. Is Namola available in the rest of country? Namola can be downloaded anywhere in South Africa, and currently only works in Gauteng. If you are outside the coverage area, the app will let you auto-dial 10111. Only the Gauteng police have been integrated into the app, with more metros and provinces looking to enable the app for wider coverage across the country. What are the other benefits of Namola? Namola provides data analytics that allow for police to identify crime hotspots and deploy resources accordingly. Furthermore, Namola allows for citizens to rate police responses, and for police to rate citizen call-outs, ensuring there is a virtuous feedback loop and allowing police management to improve the quality of service delivery.