Natur-Med Hot Springs and Holistic Health Resort

It is based on many of the Frequently Asked Questions (FAQs) our English-speaking guests have indicated they would like to have in one brief but also comprehensive document. In a sense, this aims to supply brief answers to FAQs that have come to our attention. Undoubtedly, there are and will be many other questions. As they come to our attention, we will update this document. If anything is not clear and you need clarification or more information, please let us know as soon as you notice them so that they can be addressed as early as feasible. In other words... Help us to Help You Better Let's run through likely scenarios from arrival until departure. CHECK-IN: First "Order of Business" after your arrival is Check-In at the Reception, where you will be welcomed by our multi-lingual staff and shown to your assigned room. Check-in is at 14:00 hours. Identification is required at check in. Q. What happens if I arrive earlier? A. We try to be as accommodating as possible. If your room is ready, you could move in. Otherwise, you leave your luggage and relax at Natur-Med premises until the room is ready. ACCOMMODATIONS: Your room should be as booked in one of two buildings: the Garden or the Hotel Building. They are separate but close to each other. The rooms and the bathroom areas are cleaned daily. The housekeeping staff are attentive to your desires on when not to be disturbed or when you feel the room should be cleaned. Towels and sheet are changed at regular intervals. If you have any special needs, please let us know. You may wish to join our energy saving efforts in using towels more than just once. Please do not take room towels to the pool area. There are special towels for pools, sauna, Turkish bath at locations. All rooms are equipped with television sets. We ask that the volume be kept low. Q. Is there room service? Such as for breakfast, other meals or beverages? A. No. As a detox centre, we encourage healthy walks to the restaurant and other areas. Q. Do you have thermal water in the rooms? A. No.