National Bank of New York City

National Bank of New York City is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards. We do not reveal specific information about your accounts or other personally identifiable data to parties outside our bank unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; or 4) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to any companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies. When the bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them. National Bank of New York City recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed these Privacy Principles which are made readily available to our customers. Customers who have questions about these Privacy Principles or have a question about the privacy of their customer information should call National Bank of New York City at 718-358-4400 or e-mail us at CustomerSupport @nbnyc.com. When you visit our web site and choose to send us an e-mail message, we may retain the content of the e-mail, your e-mail address, and our response. These e-mails may include such questions as where you live, your e-mail address and your interest in receiving e-mail from National Bank of New York City on new products and services. We collect this information so that we can determine what kinds of products and services are of most interest to you.