netVend

netVend is a 100% Namibian-owned vending solution provider. The netVend solution is a web-based system which allows users to generate prepaid electricity and water tokens as well as manage meters remotely. All references to tokens in this web site allows for both electricity and water meters. Our service extends beyond the supply of equipment and focuses on improving the whole vending experience; both for supply authorities and end-users. We achieve this through cost effective vending solutions that include several vending streams in the form of vending stations, the internet, cell phones and community vendors. We also operate a 24hour helpline for customers, vendors and end-users to ensure quick and continual customer service. netVend employs staff that has intimate knowledge and understanding of the supply side of the Namibian electricity industry as well as the consumer side, having consulted on many aspects over a number of years. They also have detailed technical expertise, electrification planning and implementation experience, including standards development, innovative electrification implementation methodologies and institutional issues relating to electrification organisation and management. The benefits of a web-based solution are that it can be accessed from anywhere in the world, is always on-line and allows for a wide range of token delivery methods. Our technology allows any person to sit anywhere where they have internet or cell phone access to purchase a token and have it delivered directly to someone at their home (via email or cell phone). netVend has been operational in Namibia since 2008 and has a proven track record for service delivery and reliability. Our technology also has an established track record in South Africa. We believe netVend can offer an unrivalled product and service to supply authorities and town councils that would significantly improve customer satisfaction and broaden the vending footprint.