Oruçolu Thermal Resort

We took having long term friendships as our goal and we make our investment in our guests. We listen any request and suggestion of our guests, we solve their complaints and provide feedback to them. We perceive the expectations of our guests in the best manner thanks to Quality Management System that we have effectively implemented and we shape our services accordingly. We make the quality measurable in order to provide better service to our guests, we set objectives related with the services we provide and their results in order to ensure that the system is continuously improved and we create an environment of harmonized synergy of our staff and management. We give trainings continuously to our staff and increase their competencies in order to improve ourselves continuously and to make Total Quality Approach widespread. We ensure that our quality system is adopted by all our staff and we perform our works by being aware of being a good team by involving our staff to the system. We create solutions for using our natural resources more efficiently in order to have a more livable and sustainable environment, we mitigate risks and work to prevent and reduce environmental pollution. We prefer designs that will improve our energy performance and technologies and services that will reduce our energy consumption in order to protect the environment by reducing our energy consumption. We do not neglect to comply with legal requirements and applicable legislations while performing all these works. We receive the support we need to achieve our objectives from our staff and managers, who love to improve themselves and their works, adopt corporate values and are open for learning. THERMAL