Outsource Receivables Management

At Outsource Receivables Management we provide a collection strategy specific to our client's needs. This is done using a flexible, high-tech environment and an experienced well trained staff. Outsource offers our clients customized letter series, pre-collect services and client specific account flow. We work in conjunction with our clients to provide the highest possible due-diligence and collection performance on their outstanding receivables. Outsource accepts account placement in a number of different formats. Accounts may be transferred electronically in a batch format, or your office may enter accounts directly into our system using a secure internet connection. Any delimited file may be formated and the accounts dropped into our system automatically. These files may be received by FTP, email, or transferred electronically using our Client Services product. Prior to notices being sent, our system searches the National Change of Address (NCOA) database for the most current address and phone number for each debtor. This skiptacing procedure significantly reduces the amount of return mail and creates more productive contact results on your accounts. Every account referred is assigned to a qualified counselor trained in the latest collection techniques. Using methods such as 12-hour direct phone contact, powerful collection letter series, extensive skiptracing and VIC III Voice Information Center. If legal action becomes necessary, a written authorization request is forwarded to your office. This is accompanied by a letter explaining why we recommend this action. Monies due you from payments received can be disbursed at your discretion. Remittance can be done weekly, semi-monthly, or monthly. Every check is accompanied by an easy to understand trust statement detailing each transaction for that period. A powerful credit reporting module allows Outsource to report outstanding accounts to all major credit reporting agencies. Along with general "credit inquiries", Outsource utilizes the Equifax "Collection Advantage" and Trans Union "Collection Prioritization" recovery score products. This allows access to the recovery score, demographic information and credit summary for all individuals referred to collection.