Warranty Processing

WPI is the original warranty processing company and was founded in 1966, by William Reiter. Bill came from a service back-ground and was known as a "straight shooter". He was also known for his knowledge of cars and his tenacious attention to detail, several of our partnering dealerships nicknamed him "The Watchdog". His conviction, honesty, wit, and charm gave WPI the principles needed to sustain it through many years of industry changes. These principles are still followed to this day: know the policy, know the vehicle, attention to detail, follow-through, and make the extra effort. Since the early nineties, Warranty Processing, Inc. has been operated by Stephen Reiter (president) and Tyler Nathan (vice president) who have more than 45 years combined experience. WPI is a privately owned "C" corporation with class "A" credit. We have nearly 60 employees, all of whom report and work from our building, located at 3482 Pyramid Drive, in the East Rock Industrial Park, of Rockford, Illinois. Rockford is the second largest city in Illinois, 90 miles northwest of Chicago. The cost of living in north central Illinois is lower than most metropolitan areas, allowing us to match the best service with the best value. WPI currently processes automotive manufacturer warranties for dealerships franchised with the following automobile manufacturers: General Motors, Ford, Chrysler, Volkswagen, Audi, BMW, Toyota, Honda, Acura, Nissan, Mercedes, Subaru, Mazda, Suzuki, Kia, Hyundai, Land Rover, and Porsche. 250 dealerships nationwide, from Vermont to Hawaii, utilize the our complete claims processing service with 7 million dollars of paid claims each month. Our Information Technology department is on-staff from 7 a.m. to 6 p.m. business days. We integrate with Dealership Management Systems through web portals, VPNs, remote control software, and modems. We currently close claims in ADP, Dealer Track, Reynolds, UCS, ASI, Adam, DDS, Auto Mate, Dealer Built, PBS, and EDS. WPI has an advantage - our people. It all starts with ...