Palstave
Palstave are committed to deliver a bespoke, quality orientated service to their customers, which includes complying with all of our customer's and legal requirements and becoming the preferential intermediary within our market segment. We are focused on customer satisfaction by ensuring products are supplied to customer requirements and delivered "Right First Time - Every Time". We aim to continually improve the effectiveness of our quality management system by seeking certification to ISO 9001:2008. This includes the setting and reviewing of quality objectives, which are detailed in our documented quality system. We carry out an annual review of our quality management system, including this policy, to ensure its continuing suitability.