Phone Ware

Phone Ware® believes that improving and expanding the relationship between your business and your customers is our most important objective. As a full-service, state-of-the-art, integrated call center, we offer a blended suite of solutions for programs that involve outbound and inbound calling, email, sales and customer care interaction. What's the secret? Bill Nassir, President of Phone Ware ® said, "For over 37 years, we have studied people's interactions as they relate to sales and customer care over the telephone. Today, it is called Customer Relationship Management (CRM). How we communicate, what we say and why we say it makes all the difference for you. The first time your customer, or future customer, communicates with your organization is critical. Our people recognize the role we play in your growth. Communicating over the telephone is our expertise." With corporate headquarters in San Diego , California , Phone Ware® has consistently shaped performance-enhancing programs for several of the world's Fortune 500 organizations. Phone Ware is located in an upscale business park, occupying 20,000 square feet of space. We have 300 seats of predictive dialing with over 400 TSRs.