PIMSY EHR Blog

PIMSY provides superior customer service: training and support are included in the cost, and we provide all the tools needed to get the most out of our system. This means a real live person is available to answer your support call, 8 AM to 8 PM. If for some reason we can't answer, you'll receive a call back within the hour. Our clients also receive support and assistance via: email; easy how-to videos; the PIMSY user forum; user FAQ; Help Desk and support tickets. We provide free client webinars for new features and do everything we can to assist our clients with industry changes, such as HIPAA compliance, ICD-10 and CPT code transitions. We also offer Resource Centers to provide assistance with questions and issues, including compliance. PIMSY ties it all together: PIMSY EMR is both a fully-featured EHR and a robust practice management system. It ties everything together into one integrated package at an affordable price. "Your endless intervention with the insurance companies on our behalf has been truly impressive and incredibly helpful. You have treated us as if we are your only customer. I realize that this must be a very busy time for you and greatly appreciate your commitment to our practice.