PinPoint Status

when your business relies on delivery, service or installation, there’s no such thing as “just another day in the office.” every morning brings new challenges. and changes to your schedule can occur at a moment’s notice. traffic jams. late shipments. supplier backorders. complications on the jobsite. the endless possibilities for delay makes scheduling a nightmare. to reduce the chance of missed or late appointments, many companies opt to provide long appointment windows. but this approach leaves customers waiting around all day – creating a customer service disaster if your appointment time is missed. the solution? pinpoint status. our proprietary software syncs with your customer and scheduling data to provide automated appointment reminders and accurate arrival times. with pinpoint status, you’ll save time and money by: -reducing call volumes. pinpoint status can reduce the number of customer phone calls to one. after the first scheduling call is placed, all other communication