R.M.I. Global Logistic Services

R.M.I. is a family driven company with high moral standards which it wants to see expressed in its day to day business. R.M.I. is reluctant to see its business affects, in a negative way, the health and safety of any creature and simultaneously R.M.I. wants to serve the interests of its customers in the best possible way. As a company, R.M.I is aware to be part of society and has integrated in its policy the moral obligation to behave in a responsible way. Operating in markets like the chemical and food industry, R.M.I. is used to different environments in which different values prevail. In the chemical industry dangerous goods are being produced and handled, so the focus is mainly on issues of physical safety of the operations where in the food industry this focus is more directed to questions of the hygienic handling of food. R.M.I. is familiar with the requirements of these markets and has adopted these values as an integral part of its quality system. All SSHEQ related topics are covered by the R.M.I. policy: safety, security, health, environment and quality and they have been actively implemented in all working processes of the company. Personnel is being trained and evaluated according to these principles of quality, subcontractors are being selected and audited to the same and so on. The main focus of R.M.I. is customer satisfaction. The continuous effort to improve the quality of our services is integrated in our business processes. To be able to improve constantly we make sure that we act upon what 'we do right' and what 'we do wrong'. We regularly check our performance level with our customers and we have assured to learn from incidents, non-conformances and near misses on a day to day basis. Also, as operator of intermodal transport activities, R.M.I. has a particular focus on activities on loading and unloading sites, terminals and cleaning facilities. We believe that the activities on these sites present the main risks that the business and our personnel are exposed to. This includes not only risks for our drivers, but for all personnel involved, for the environment and also for security reasons. Therefore we seek close cooperation with our customers and representative bodies to try and improve the quality and safety level of the operations in a collective effort. Thus we have selected our quality systems to best serve the needs of our customers, ourselves and of society by selecting the following standards: ISO 9001, covering customer satisfaction, ISO 22000, covering the application of principles of food safety, SQAS, covering the needs of the chemical industry and we follow the Responsible Care program which was issued by the European Chemical Transport Association.