Rostrvm Solutions

Rostrvm was established in 1986 as the technology division of a financial trading applications company, royalblue - but we actually go back further than that - to Intercom Data Systems (IDS), which was founded in 1981. IDS were an independently-owned software company, supplying solutions to the telecommunications, financial and helpdesk industry. A noteworthy innovation by IDS was the Operator Assistance Software (OAS), one of the world's largest computer-supported telephony applications at the time. It was used by BT's Operator Services to deliver a wide range of call handling and information services and, crucially, was part of the digital transformation of the PSTN in the UK. The technology under which OAS operated was the precursor to Computer Telephony Integration (CTI) and provided the link between an organisation's telephony, its information systems and its people. It was essentially the first generation of the rostrvm platform that we have today. A change of name by IDS to royalblue technologies in the mid-eighties, coupled with a new public image saw its CTI platform, rostrvm, quickly emerge as the leading UK player in the telephony software market; rostrvm and royalblue stood out in an increasingly US-dominated market. Rostrvm Solutions retains a strong culture of independence with a clear understanding of customers' real operational needs, with the aim of being ahead of the game and delivering clear financial benefits. We have extensive experience and a successful track record in supplying software solutions to some of the largest call handling operations in the public and private sectors.