Southeastern Computer Associates

SCA provides IT support and technical expertise to a marketing research company located in Atlanta, GA. Before our involvement, the client's network consisted of 14 servers and 20 computers, which were maintained by a full-time IT manager and a full time database administrator. Their IT manager turned in his 2 week notice, notifying the client that he was resigning. The client quickly came to realize that there was no existing network documentation in place and that after two weeks they would be left in a very precarious situation. SCA was contracted to assist with the process of hiring a replacement IT manager and to quickly document the network. During the documentation process SCA discovered that many of the servers could be consolidated. SCA was able to consolidate 14 servers down to just 7 servers and provide detailed documentation of the network configuration. SCA provided server administration and server maintenance training for the existing database administrator. The consolidation, documentation and training that SCA provided allowed the client to postpone, and ultimately cancel, their plans of hiring a replacement IT manager. The existing database administrator continues to support the entire network with SCA providing on-call service as needed. The net, annual cost savings for the client is approximately $85,000 per year.