Seasalt.Ai

Seasalt.ai is an omnichannel contact center solution built on the twilio stack that includes flex, programmable text, chat, voice, and video. It supports batch text messaging as well as automated chat with messenger, instagram, line, whatsapp, and other services. Transcribing, analyzing, and summarizing all messages and phone calls is possible. It offers customer service software, automation, and workforce management. It is also referred to as a one-stop shop for customer communications, with applications in customer service, sales development, and business development.