Security Solutions

Headquartered in Norwalk, CT, SSI provides design, installation, repair service and monitoring services throughout Southern New England. We are listed by Underwriters Laboratory (U.L.) to install and service UL Certified Alarm systems and to provide UL listed Central Station Monitoring services. Due to its own internal drive for a superior level of service Security Solutions has the only UL listed central station in southern Connecticut. These systems and the monitoring to support them are designed to qualify our customers for insurance company eligibility and maximum premium discounts. From its beginnings as a small, regional provider of traditional burglar & fire alarm systems, SSI has grown to become a systems integration firm and pioneer in making leading edge technology available to customers. SSI is among the first to introduce Alarm-Bridge Long Range Radio Alarm Monitoring to the region as an alarm primary or back-up communication option. Alarm-Bridge is the extra piece of mind that customers need to be sure their family and investments are safe in this ever changing telecommunications environment. Facilities: In April, 2003 SSI completed a major investment in its future by moving the corporate headquarters to its current facility in Norwalk Connecticut. Custom-designed for uninterrupted 24-Hour UL Alarm Monitoring & Service dispatch needs, the Norwalk facility features: The industries top two software platforms for alarm handling and operational support • A state of the art, ultra-high-speed digital telephone switch and voice mail system UPS (Uninterrupted Power Supply) • Two interconnected stand-by power generators The collective on-site UPS, generators and redundant communications equipment components combine to provide complete system redundancy, ensuring nearly 100% uptime for virtually every aspect of operations Lighting, ceiling tiles and air handling systems are custom-designed for 24/7/365 operation and the health and comfort of dedicated staff Culture: From the beginning, SSI has made a concerted effort to evolve from being "just the alarm company" to becoming a full-fledged, customer focused low voltage services partner. Our staff members are empowered to make decisions that are in the best interest of the clients. We pride ourselves on providing a high quality product and always being fair when challenges arise. Staff undergo regular customer specific training processes to ensure that partner interests are always the primary focus, so that customized and personalized systems and services fit each subscriber's individual needs.