Shoap Technical Services

Shoap Technical Services provides each client with a team of professional writers, trainers, and project managers and high-quality resources to ensure first-rate documentation. We believe Shoap Technical Services is uniquely qualified to provide documentation and training support to our clients for these reasons: We believe in setting realistic, achievable goals based on our clients' needs, timeframes, and budgets We offer our clients several decades of experience working on a variety of documentation and training projects, in all formats, and in a diverse cross-section of technical and professional industries. This gives us a unique position in the market and considerable advantage over our competitors. We have a ready-made team of professionals available to work on documentation and training projects. We not only provide the skilled professionals necessary to complete project work, but team/project management to ensure the efficiency of each project. Our senior management oversees each project and is actively involved in the whole process. We always do an internal review of our own work to ensure high quality. Our team approach helps guarantee that the knowledge-base for a project remains intact and that work continues if an individual writer must leave the project temporarily or permanently. We have experience providing documentation and training solutions for narrowly focused proprietary systems, as well as large-scale, enterprise-wide implementations. Our expertise in software analysis and adult instructional design, vital for any type of customized software, differentiates us from other documentation providers. We want to work with each client as a long-term partner, rather than as a one-time project resource. Therefore, we have a personal stake in producing quality products for our clients.