Siportal srl

Siportal is a growing Internet service provider, based in Italy, with over 50 employees and more than 600 partners around the country. Siportal provides Internet services to a wide range of customers including designer lighting company Cattellani & Smith, Pandora Jewels, strategic communications provider Qubic and VIME Hotels & Resorts. Siportal provides services that are vital for the effective running of its customers' businesses, such as Internet connectivity and hosting. Therefore, it is imperative that Siportal has the ability to monitor its computer network and systems at all times, to ensure that customers aren't affected by any glitches or faults. Recognising this, Siportal installed a rival network monitoring tool early on and used it for some time. However, as its customer base increased and its network grew rapidly, and the company began preparing for the timely release of cloud services, Siportal found that employees were spending far too much time configuring new elements of the network with the tool. It was also becoming costly to use.