Snubes

Independently of each other, both had observed with their customers how laborious and often unsuccessful the search for the right call center can be. Only considering the provider search and evaluation, it can cost a company months, while a simple comparison of providers and a data-based decision were hardly possible. That's exactly how it was for one of Jürgen's customers who, after a long search and drawing up a long and short list, flew around the world for a week to visit the call centers that had made it onto the shortlist. Even though the on-site meetings were able to provide a small insight into the corporate cultures of the service providers, it was still not clear afterwards what service quality could actually be expected. For Jürgen's customer, this meant that a risky decision based mainly on her gut feeling seemed inevitable, despite the great effort involved. The need of their customers for a more simple and faster solution brought Marcel and Jürgen together and together they developed a business idea. Today Snubes offers an outsourcing platform that allows our customers to easily and efficiently find the right service provider for their individual needs based on exclusive data. Snubes in Numbers