Special Support Services

The case leader works with the entire Special Support Services team to troubleshoot issues as they arise. Our team includes: Amber Decker , Senior Family Peer Advocate, (pictured left) excels at analyzing case-specific situations and working with families to implement real-world solutions using human resources, education and training. After 3 years of serving as a freelance advocate, Amber started Special Support Services in 2017 with the aim of providing direct 1:1 peer support for parents of children with disabilities. Previously, she spent 8 years preparing medical, human resources and judicial reports, organizing evidence and records for administrative hearings, fair hearings and reviews as well as mentoring dozens of parents of students with disabilities. In addition to years of doing extensive research on educational advocacy, she has completed the New York State Family Peer Advocate Credential process from Families Together in NY State; the NY Partners in Policymaking program; is a Support Parent with Parents for Parents, and is a certified IEP Parent Member. Among her many affiliations, she was previously a member of the Parent Advisory Panel for New York Legal Services, assisting in policy recommendations for crisis and de-escalation in public schools. She is a coalition member of Medicaid Matters New York, Steering Group; on the Advisory Council for the Protection and Advocacy for Individuals with Mental Illness (PAIMI); and a past elected member of the Citywide Council on Special Education for the New York City Department of Education and continues to work with the council as a High School Rep. She is a graduate of Hunter College, product of the NYC public school system, and a native New Yorker. She lives in Brooklyn with her son and their dog, Andy. Jennifer Choi, Parent Advocate (pictured center) specializes in helping students with disabilities in using assistive technology devices and services in order to work faster, better, and with less stress! A former NYU School of Medicine publicist and ...