Service Quality Centre

Service Quality (SQ) Centre is an international management consulting and training organization, founded by Singapore Airlines (SIA) and SPRING Singapore (The Standards, Productivity and Innovation Board) in1990. To-date, we have shared our expertise in Customer Experience and Innovation with 5,000 organizations from more than 20 countries worldwide. SQ Centre distills the best of SIA&s;s internationally acclaimed service philosophy and infuses it with SPRING&s;s experience in setting standards for business excellence and innovation, to deliver the business advantage that organizations need to provide outstanding customer value, quality and performance.