State Mutual Insurance

During the 1990s State Mutual made a commitment to offer insurance products to the senior market. Life insurance and Medicare Supplement products were developed for older Americans, and by the early part of the new century, the Company had over 100,000 Medicare Supplement policyholders, many of whom also had Life Insurance policies with the Company. As a part of the focus on the senior market, State Mutual contracted with a national marketing company that provides products to seniors through thousands of agents nationwide. State Mutual is reducing its expenses and improving efficiency and service by transferring most of the administration of its policies to its Florida-based operational center. This includes policy underwriting and issue, policyholder service, and claims payment.